Frequently Asked Questions

In-Pool Products

I purchased a chaise, chaise deep, or chair but my water depth is actually higher than expected. What can I do?

Do I need to remove my in-pool Ledge Lounger furniture from the pool after use?

What happens to the water inside in-pool Ledge Lounger furniture? Will mold appear?

How often should I drain the water from in-pool Ledge Lounger furniture?

How do you drain the water from in-pool Ledge Lounger furniture?

Is in-pool Ledge Lounger furniture safe for vinyl liners?

What do I do with my Ledge Lounger products if temperatures are going to drop below freezing?

Will in-pool Ledge Lounger furniture work in my salt water pool? Chlorine pool?

What are recommended cleaning techniques for in-pool products?

My pool has a cover; can I still use your products?

What is the average weight limit on a chaise?

Will in-pool Ledge Lounger products fade?

Is assembly required for in-pool Ledge Lounger products?

No additional assembly is needed for in-pool products other than filling the products with water. Please refer to the installation guide for your product for help getting started. Need further assistance? Contact us.

MORE FAQs

Do you sell to the trade?

How do I become a dealer or distributor?

What if I need more assistance with Ledge Lounger in-pool furniture or outdoor furniture product color options?

I’m into socializing. Where can I find you online?

Ledge Lounger Umbrella Compatibility Help – Traditional Umbrella Compatibility Matrix

What are your current lead times?

My umbrella is leaning inside my side table. Do you have a solution for this?

I ordered a 1.5″ umbrella pole but turns out my in-pool sleeve is 2″. Do you have a solution for this?

What can I do if the net on my ping pong table is not going in?

Water Depth

I am interested in the chaise, but my water depth is above 15 inches, what do I do?

I am interested in the chair, but my water depth is above 9 inches, what do I do?

Why is water depth important?

What does my water depth need to be in order to use in-pool Ledge Lounger furniture?

How do I properly measure the water depth on my ledge?

My tanning ledge is over 15 inches deep, do you have a product that will work?

The product I am interested in doesn’t work for my water depth. What do I do?

Signature Collection

What is the Signature Collection?

What is the difference between the Signature Chaise and Chaise Deep?

What is the shortest length that my tanning ledge can be to accommodate a Signature Chaise?

Are your Chaise & Chair Shades adjustable?

Can I place Signature Collection Ledge Lounger furniture on my deck?