Frequently Asked Questions

Popular Questions

How do I become a dealer or distributor?

What if I need more assistance with Ledge Lounger product color options?

I’m into socializing. Where can I find you online?

Where can I buy Ledge Lounger products?

Where can I find Ledge Lounger products in person?

Where are you located?

Where are Ledge Lounger products made?

Do you sell internationally?

Do you sell to the trade?

Water Depth

I am interested in the chair, but my water depth is above 9 inches, what do I do?

Why is water depth important?

What does my water depth need to be in order to use in-pool Ledge Lounger furniture?

How do I properly measure the water depth on my ledge?

My tanning ledge is over 15 inches deep, do you have a product that will work?

The product I am interested in doesn’t work for my water depth. What do I do?

I am interested in the chaise, but my water depth is above 15 inches, what do I do?

In-Pool Products

How do the in-pool products stay in place on the pool’s ledge?

Is assembly required for in-pool Ledge Lounger products?

I lost my installation instructions. Can you send me another copy?

Do you have to put the plugs back once you fill with water?

I misplaced my plugs, can I get another set?

Why is my in-pool product bobbing in the water?

Do I need to remove my in-pool Ledge Lounger furniture from the pool after use?

What happens to the water inside in-pool Ledge Lounger furniture? Will mold appear?

How often should I drain the water from in-pool Ledge Lounger furniture?

How do you drain the water from in-pool Ledge Lounger furniture?

Signature Collection

What is the Signature Collection?

What is the difference between the Signature Chaise and Chaise Deep?

What is the shortest length that my tanning ledge can be to accommodate a Signature Chaise?

Are your Chaise & Chair Shades adjustable?

Can I place Signature Collection Ledge Lounger furniture on my deck?