Frequently Asked Questions Popular Questions Where can I buy Ledge Lounger in pool and outdoor products? Where can I find Ledge Lounger products in person? Where are you located? Where are Ledge Lounger products made? Do you sell internationally? Do you sell to the trade? How do I become a dealer or distributor? What if I need more assistance with Ledge Lounger in-pool furniture or outdoor furniture product color options? I’m into socializing. Where can I find you online? Ledge Lounger Umbrella Compatibility Help – Traditional Umbrella Compatibility Matrix What are your current lead times? My umbrella is leaning inside my side table. Do you have a solution for this? I ordered a 1.5″ umbrella pole but turns out my in-pool sleeve is 2″. Do you have a solution for this? What can I do if the net on my ping pong table is not going in? Water Depth Why is water depth important? What does my water depth need to be in order to use in-pool Ledge Lounger furniture? How do I properly measure the water depth on my ledge? My tanning ledge is over 15 inches deep, do you have a product that will work? The product I am interested in doesn’t work for my water depth. What do I do? I am interested in the chaise, but my water depth is above 15 inches, what do I do? I am interested in the chair, but my water depth is above 9 inches, what do I do? In-Pool Products Is in-pool Ledge Lounger furniture safe for vinyl liners? What do I do with my Ledge Lounger products if temperatures are going to drop below freezing? Will in-pool Ledge Lounger furniture work in my salt water pool? Chlorine pool? What are recommended cleaning techniques for in-pool products? My pool has a cover; can I still use your products? What is the average weight limit on a chaise? Will in-pool Ledge Lounger products fade? What is the most popular color for the chaise/chaise deep/chairs? If my in-pool furniture looks like it is fading. What do I do? Are the in-pool products easy to maintain? Do your in-pool products float? Can I pair a headrest pillow with my chair? How do the in-pool products stay in place on the pool’s ledge? Can I put my chaise or chaise deep cushion in the water? Is assembly required for in-pool Ledge Lounger products? Do I need to remove my in-pool products when my pool is being shocked? I lost my installation instructions. Can you send me another copy? Do I need to remove my in-pool products from the water when the weather gets cold? Do you have to put the plugs back once you fill with water? Will the water inside my in-pool items mold? I misplaced my plugs, can I get another set? Why is my chaise rocking? Why is my in-pool product bobbing in the water? I purchased a chaise, chaise deep, or chair but my water depth is actually higher than expected. What can I do? Do I need to remove my in-pool Ledge Lounger furniture from the pool after use? Signature Collection What is the Signature Collection? What is the difference between the Signature Chaise and Chaise Deep? What is the shortest length that my tanning ledge can be to accommodate a Signature Chaise? Are your Chaise & Chair Shades adjustable? Can I place Signature Collection Ledge Lounger furniture on my deck?
What if I need more assistance with Ledge Lounger in-pool furniture or outdoor furniture product color options?
I ordered a 1.5″ umbrella pole but turns out my in-pool sleeve is 2″. Do you have a solution for this?
I purchased a chaise, chaise deep, or chair but my water depth is actually higher than expected. What can I do?